Are you tired of managing multiple communication solutions for your contact center and attendant console needs? Do you wish there was a better way to streamline communication between your employees and customers? Look no further than Luware, the industry-leading solution that integrates Microsoft Teams with contact center and attendant console capabilities.
Luware's solution takes communication to the next level by combining the power of Microsoft Teams with advanced contact center features such as call routing, skill-based routing, and queuing. With Luware, your employees can use the familiar Teams interface to handle incoming customer calls, chats, and emails, all in one place.
But that's not all - Luware also offers an advanced attendant console solution that integrates with Microsoft Teams, allowing receptionists to manage incoming calls, route calls to the appropriate employee or department, and track call status all from a single interface.
By integrating Teams with contact center and attendant console capabilities, Luware provides a comprehensive solution that simplifies communication and improves productivity across your organization. Plus, with Luware's easy-to-use interface and robust reporting and analytics capabilities, you can gain valuable insights into call volume, call quality, and other key metrics to help optimize your communication strategy.
But don't just take our word for it - the Luware solution has been proven to be the best on the market, with countless satisfied customers and a track record of success. And with FS-IT, the premier deployment and support team for Luware, you can rest assured that you'll have the expert guidance and assistance you need to get up and running quickly and smoothly.
If you're looking for a powerful, easy-to-use solution that combines Microsoft Teams with advanced contact center and attendant console capabilities, Luware is the clear choice. And with FS-IT, the premier deployment and support team for Luware, you can rest assured that you'll have access to a state-of-the-art solution and service, delivering expert guidance and assistance to get you up and running quickly and smoothly. So why wait? Contact us today to learn more about how Luware and FS-IT can transform your communication strategy for the better.